Employee training is essential for an organization’s success. Despite the importance of training, a trainer can encounter resistance from both employees and managers. Both groups may claim that training is taking them away from their work. However, a trainer can combat this by demonstrating that training is actually a crucial part of employees’ and managers’ work.
Why Employee Training Is Important
Training is crucial because it:
- Educates workers about the effective use of technology,
- Ensures competitive edge in the market,
- Promotes safety and health among employees,
- Creates opportunities for career development and personal growth, an important factor in retaining workers
- Helps employers comply with laws and regulations, and
- Improves productivity and profitability.
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Laws that Require Employee Training
There are several federal laws for which employee training is either required or recommended. One law under which there are a series of training requirements is the Occupational Safety and Health Act. Two areas of federal law in which training is recommended are sexual harassment and ethics.
One reason training employees and supervisors on the subject of sexual harassment is recommended is because of a recent Supreme Court ruling. In the decision, the court said an employer can be held liable for sexual harassment if the organization failed to exercise reasonable care to prevent and promptly correct any such behavior in the workplace. An employer's responsibility to exercise reasonable care includes ensuring that its supervisors and managers understand their responsibilities under the organization's anti-harassment policy and complaint procedure.
Training can also reduce an employer’s liability if an employee is found guilty of criminal misconduct. Under the Federal Sentencing Guidelines, providing employees with compliance and ethics training is one of the 7 requirements for an employer to demonstrate that it has an effective compliance and ethics program. An organization that has an effective compliance and ethics program can reduce its fines for a criminal conviction by as much as 90 percent, according to the Federal Sentencing Commission.
Besides greater legal exposure, employers with thin or nonexistent training programs often see other negative results. The Bureau of Labor Statistics, for example, has found that employers with high employee turnover train less and spend less on training than other organizations.
BLR’s Employee Training Center has more than 60 courses to help you train employees on a wide range of HR topics. Training subjects include:
- Sexual Harassment (Employees and Supervisors)
- Business Ethics
- The Family and Medical Leave Act
- Managing Challenging Employees
- Customer Service Skills
- Workplace Safety
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Training topics may include general skills such as literacy, technical skills,orientation about the organization, as well as programs designed to prevent lawsuits, audits,and fines, such as sexual harassment training, safety training, and ethics training.
There are several major steps in preparing a training session, including the importance of promoting the program to top management, preparing training materials, the training space, trainers, and trainees. The most successful training sessions are well-planned and well-prepared.
Do you have the resources and the qualified personnel to accomplish your training goals? You may find that after analyzing your company’s training needs you don’t have the best training materials or most qualified personnel in house. The United States has many employment laws designed to protect employees and to guarantee a workplace that is fair and equal for all. Most of these laws spell out what employers can and cannot do with regard to employment decisions, but they do not include specific
Related Training Topics
A growing number of employers are turning to online employee training for a hands-on, interactive way for employees to learn. More economical in both time and money than conventional training, this form of training has become more and more popular as Internet technology has improved.
OSHA believes that computer-based training programs can be used as part of an effective safety and health training program to satisfy OSHA training requirements, provided that the program is supplemented by the opportunity for trainees to ask questions of a qualified trainer, and provides trainee