Hospitality

TrainingToday’s Hospitality Library provides employers in the Lodging, Food Service, and Tourism industries with a complete suite of training course for employees at all levels of guest services. From restaurant server basics to cash-handling essentials, alcohol rules to laundry room safety, we’ve got the quick and easy courses you need to keep customers coming back again and again, workers’ comp claims under control, and your hospitality organization in compliance with employment laws.

View a printable list of this library's courses and descriptions

Back Safety (Ergonomics Training)

Back Safety in Spanish (Ergonomics Training)

Bloodborne Pathogens—General

Bloodborne Pathogens—General (Spanish)

Customer Service Skills—How We Can All Improve

Diversity for All Employees

Diversity for All Employees (Spanish)

Emergency Action and Fire Prevention

Emergency Action and Fire Prevention—Spanish

Event Planning Basics

Food Service Safety

Front Desk Operations

Guest Management

Handling Customer Complaints Training

Handling Money

Housekeeper Safety

Housekeeper Safety—Spanish

How to Be a Great Restaurant Server

Kitchen Safety

Kitchen Safety—Spanish

Laundry Safety

Laundry Safety (Spanish)

Personal Hygiene and Good Grooming

Preventing Food Contamination

Preventing Food Contamination (Spanish)

Preventing Sexual Harassment: A Guide for Employees

Security for the Hospitality Industry

Serving Alcohol Responsibly

Sexual Harassment—What Employees Need to Know

Sexual Harassment—What Employees Need to Know (Spanish)

Violence in the Workplace: How to Prevent and Defuse for Supervisors