HR for Healthcare
Course Titles and Descriptions
Compensation and Benefits in the Healthcare Industry
In this overview of Compensation and Benefits in the Healthcare Industry, you will learn about different compensation plans and benefits as they relate to health insurance, retirement, and leave programs. We’ll also touch on why it’s important for you, as a healthcare facility administrator, to be aware of the benefits offered at your facility.
Employee Retention and Morale for Healthcare Administrators
In an industry where decisions can mean the difference between life and death, the excessive turnover rate that often plagues the healthcare industry is a serious problem. Today, we’ll discuss how your facility can beat that trend by reducing turnover and increasing employee morale. You’ll learn what causes high turnover and why it’s bad for your organization. You’ll also learn how to retain great employees and simple ways to keep them happy and engaged.
Employee Training for the Healthcare Industry
Good training practice is critical in health care, because employee performance has a direct impact on the well-being of your patients. During this session, we’ll discuss how to assess training needs and how to develop effective training sessions. You’ll also learn best training practices when it comes to training new employees before they begin work, when they first begin work, and beyond.
Handling Claims in a Healthcare Setting
This training session will help you understand why the most effective way to handle claims is to prevent them. We’ll look at how you can do that, as well as the differences between employment-based claims and insurance claims. We’ll also touch on why it’s important for you, as a healthcare administrator, to be familiar with the laws that protect your facility and your workers.
HIPAA Privacy Rule: What Healthcare Workers Need to Know
By the time the session is over, you should be able to understand the purpose of the HIPAA Privacy Rule, identify covered entities, determine basic requirements of the rule, follow policies and procedures to protect patients’ health information, and use the HIPAA Privacy Rule to protect your own health information.
Hiring Legally for Healthcare
This training session focuses on hiring legally in the healthcare industry. During this session, we’ll discuss how to evaluate job applicants based on job-related criteria and how to conduct all phases of the hiring process to avoid discrimination. We’ll also discuss the importance of various fair employment laws and why handling all aspects of your hiring practice fairly and appropriately will go a long way to improving the success of your organization.
HR Laws in Health Care: An Overview
This training session is an overview of HR Laws in Health Care. During this session, we’ll discuss the human resources (HR) laws and regulations that you must be familiar with in order to effectively do your job as a healthcare facility administrator. The HR laws we are going to discuss in this training session fall under nine basic categories. Not complying with these laws can lead to costly lawsuits and noncompliance fines, so it’s important that you know and understand them.
NLRA and Unions in Healthcare
Unions can have a big impact on the healthcare field—some positive and some negative. In this training session, we’ll cover the National Labor Relations Act (NLRA) and unions and how they may influence your healthcare facility and your employees. We’ll look at the laws and regulations surrounding unions and what you need to know to protect your facility and also protect the rights of your workers.
Performance Evaluations for Healthcare Workers
In the healthcare field, where decisions have a direct impact on the lives of your patients, conducting performance evaluations is one of the most valuable tools you can use to not only track your staff’s competence but also to help them grow and develop as great employees. In this session, we’ll discuss how to prepare for your staff’s performance evaluations and how to measure their performance. You’ll also learn how to conduct an evaluation meeting and how to handle employee performance moving forward.
Personnel Counseling for Healthcare Workers
During this session, we’ll discuss the pressures of working in the healthcare field, the mental health issues that can arise from those pressures, and the benefits of personnel counseling when it comes to dealing with them. You’ll understand what it takes to build a successful counseling program and then learn a little about stress and how to deal with it. You’ll also learn about making your staff aware of your counseling program before finally learning how to handle staff complaints—along with the importance of ethics in counseling.
Recruiting for the Healthcare Industry
During this session, we’ll discuss all the aspects of good recruiting practice. In an industry as important as health care, where workers are responsible for caring for others, good recruiting practice is critical. We’ll discuss not only how to find employee prospects but also how to find those who will be the best fit. We’ll also discuss the hiring process on through to getting your new hire on board.
Safety and Sanitation in Health Care
As an administrator, safety is a huge concern and a tremendous responsibility. In this session, we will look at safety risks in your healthcare facility, including how to identify infectious medical waste, how to handle and dispose of it, and how to prevent and react to hazardous exposures.
Tracking Credentialing and Training of Healthcare Employees
In this training session on tracking credentialing and training of healthcare employees, we’ll discuss your staff’s training and continuing education responsibilities as they relate to keeping their certifications and licenses current. Then you’ll learn how to keep track of your staff’s credentials by properly collecting, organizing, and verifying them.
Workplace Violence Prevention for Health Care in California: What Employees Need to Know
Can you identify the signs of workplace violence and the risks of a violent incident happening at your workplace and know how to defuse the situation? Workers in hospitals, nursing homes, and other healthcare settings face significant threats of violence, and there are factors that contribute to this risk, including working directly with people who have a history of violence or who may be delirious or under the influence of drugs.
This presentation will train workers in healthcare facilities in California to recognize the signs of violence and the risk factors that can lead to violent acts, and deal effectively and safely with threats and incidents of workplace violence. This course is designed to meet the requirements of California’s Workplace Violence Prevention in Health Care rule, but it can be adopted by any healthcare facility that adopts the California rule as their own policy.
When the training is completed, trainees will be able to identify the risks and causes of workplace violence, recognize potential perpetrators of violence, spot the signs of violence, respond effectively to threats and violent acts, and report any violent or uncomfortable situation immediately.